GENERATIONS HAIR SALON - BRIDAL BOOKING TERMS AND CONDITIONS
Effective: August 2026 | Annual review - next due August 2027
Fuggle Generations Pty Ltd | ABN 71 698 910 691 | Shop 7, 1-11 Alison Road, Wyong NSW 2259
These Bridal Booking Terms and Conditions apply to all bridal hair bookings - including bridal trials, wedding day appointments, and bridal party services - made with Generations Hair Salon (Fuggle Generations Pty Ltd, ABN 71 698 910 691), trading at Shop 7, 1-11 Alison Road, Wyong NSW 2259. These terms are in addition to our general Booking Terms and Conditions, which also apply to bridal bookings. Where there is any inconsistency between these Bridal Terms and the general Booking Terms, these Bridal Terms prevail.
1. Enquiry and Consultation
All bridal bookings begin with a bridal enquiry and consultation. This allows us to understand your wedding date, bridal party size, venue, and your hair vision. We use the consultation to assess whether we can accommodate your booking and to provide you with a personalised quote.
To begin your bridal journey with Generations Hair Salon, please contact us at info@generationshair.com.au or 02 4390 5260, or complete the bridal enquiry form on our website at generationshair.com.au.
2. The Bridal Trial
2.1 Trial Required
A bridal trial is required for all wedding day bookings. The trial is a separate appointment, held in salon, during which your stylist will work with you to plan and rehearse your wedding day hair. The trial allows us to identify the right technique, product, and timing to deliver your chosen style on the day.
2.2 Trial Timing
We recommend booking your trial 4–8 weeks before your wedding date. This allows enough time to make any adjustments before the wedding while keeping the style fresh in both your mind and your stylist's.
2.3 Trial Pricing
The bridal trial is a separately priced appointment and is not included in the wedding day package price. Trial pricing is set out in our current service price list, available at generationshair.com.au.
2.4 What to Bring to Your Trial
To get the most from your trial, we recommend bringing:
Photographs of your dress, accessories, and hair inspiration
Your veil or hair accessories if you have them
Your hair in a similar state to how it will be on the wedding day (e.g. freshly washed or day-old, depending on your hair type)
3. Booking Confirmation and Deposit
3.1 Securing Your Date
Your wedding date is not confirmed until a deposit has been received and a booking confirmation has been issued by Generations Hair Salon. We recommend securing your date as early as possible, as peak wedding season dates (September through May) fill quickly.
3.2 Deposit Amount
A deposit of 50% of the total estimated booking value is required to secure your wedding date. The total estimated value is calculated based on the services agreed at the time of enquiry — including the bride's wedding day styling and any bridal party services requested.
3.3 How the Deposit is Paid
Your deposit is payable by direct bank transfer to Fuggle Generations Pty Ltd (bank details provided on request), or via our secure online payment system. Please contact us at info@generationshair.com.au to arrange payment.
3.4 Balance Payment
The balance of your booking is due 14 days before your wedding date. We will contact you in advance to arrange payment. Where on-site mobile services are booked, payment in full is required before the stylist departs the premises.
4. Cancellation Policy
We understand that wedding plans can change. Our bridal cancellation policy is designed to be fair while recognising that late cancellations leave us unable to rebook the date.
4.1 Cancellation 30 or More Days Before the Wedding Date
If you cancel your bridal booking 30 or more days before your wedding date, any amounts paid beyond the deposit will be refunded in full. The 50% deposit is non-refundable in all circumstances, as it compensates us for holding your date and turning away other enquiries.
4.2 Cancellation 15 to 29 Days Before the Wedding Date
If you cancel between 15 and 29 days before your wedding date, 50% of the total booking value is non-refundable. Any amount paid beyond 50% of the total will be refunded.
4.3 Cancellation Within 14 Days of the Wedding Date
If you cancel within 14 days of your wedding date, the full booking value is non-refundable. At this stage, it is not possible for us to rebook the date and the appointment time and preparation have already been committed.
4.4 Summary
For clarity, the cancellation policy is:
30+ days before wedding date: deposit forfeited, balance refunded in full
15–29 days before wedding date: 50% of total booking value forfeited, remainder refunded
Within 14 days of wedding date: full booking value forfeited, no refund
4.5 How to Cancel
Cancellations must be made in writing to info@generationshair.com.au. Cancellations by phone or social media are not accepted for bridal bookings. The cancellation date is the date on which written notice is received by Generations Hair Salon.
4.6 Postponements
If you need to postpone your wedding rather than cancel, please contact us as soon as possible. We will do our best to transfer your booking to the new date, subject to availability. A postponement does not reset the cancellation period — if the new date is less than 14 days from the original date of notification, the full cancellation policy applies.
5. Changes to the Bridal Party
5.1 Increasing Numbers
If you wish to add additional bridal party members after your booking is confirmed, please contact us as early as possible. Additional services are subject to availability and will be quoted and invoiced separately. Additional deposit may be required.
5.2 Reducing Numbers
If bridal party numbers decrease after your booking is confirmed, the following applies:
Reductions notified 30 or more days before the wedding date: adjusted total recalculated, deposit adjusted proportionally
Reductions notified 15–29 days before the wedding date: 50% of the original total remains payable
Reductions notified within 14 days of the wedding date: full original booking value remains payable
6. Wedding Day Timing
6.1 Schedule
We will prepare a detailed hair schedule for your wedding day based on the number of people being styled, the complexity of each style, and your ceremony or photography call time. Please provide us with your confirmed wedding day timeline at least 4 weeks before the date.
6.2 Start Time and Duration
Early morning starts (before 7:00am) are available on request and may incur an early start surcharge. Please discuss your requirements at the time of enquiry. We allow adequate time between each person's service — rushing hair styling compromises the result.
6.3 Delays
We will do our best to accommodate minor delays on the day. However, if significant delays occur that affect our ability to complete all scheduled services within the agreed timeframe, we reserve the right to simplify styles or reduce the number of services completed. In these circumstances, the full booking amount remains payable.
7. Location of Services
7.1 In-Salon Services
Bridal trial appointments are conducted in salon at Shop 7, 1-11 Alison Road, Wyong NSW 2259.
7.2 Mobile / Off-Site Services
Wedding day services may be provided at your venue or chosen location. Mobile services are available within 30km of Wyong at no additional travel surcharge. For locations beyond 30km, a travel surcharge will be quoted and agreed in writing before your booking is confirmed.
For mobile services, the client is responsible for ensuring:
A suitable space is available with adequate lighting, access to power, and a suitable chair or seating arrangement
Parking is available for the stylist at or near the venue
The space is ready and accessible at the agreed start time
7.3 Travel Time
Travel time to and from your venue is not charged for locations within 30km. For locations beyond 30km, travel time may be included in the quoted travel surcharge.
8. Hair Requirements
To achieve the best possible result for your wedding day hair, we recommend:
Hair is freshly washed the evening before the wedding (not the morning of, as day-old hair holds styles better)
Hair is completely dry before your appointment - wet hair significantly extends styling time
Extensions are fitted and ready prior to the hair appointment if they form part of your planned style
You attend your appointment with the same hair condition as at your trial, where possible
9. Patch Testing
If any colour, toning, or chemical service is included in your bridal booking, patch test requirements apply as set out in our Patch Test Policy. A patch test must be completed at least 48 hours before any chemical service. It is your responsibility to ensure patch testing is completed in advance of your appointment.
10. Photography
We love capturing bridal work and may wish to photograph the finished result. Your consent will always be sought before any photographs are taken. Please refer to our Photography and Social Media Consent Policy for full details. If you have specific timing requirements for when bridal images may be shared publicly, please advise us and we will honour those requirements.
11. Governing Law and Australian Consumer Law
These terms are governed by the laws of New South Wales, Australia. Nothing in these terms limits your rights under the Australian Consumer Law.
12. Contact
For all bridal enquiries and bookings: info@generationshair.com.au | 02 4390 5260
Document: Bridal Booking Terms and Conditions | Generations Hair Salon | Fuggle Generations Pty Ltd | ABN 71 698 910 691 | Effective August 2026